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Returns Policy
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Please enure you use recorded delivery as proof of delivery.
To request a refund or exchange or if there is a problem with your order, you must send us a return request from your Glasses 123 online account. To do this click on completed orders and then click onto the return item button. You must ensure the quantity of the product is correct before submitting your request.
What does it mean when my order say Pending?
When your order is marked pending it means that we are processing your order, please allow 10 working days before calling regarding your order.
Shipping
We pride ourself on getting glasses dispatched extremely quickly, however usual delivery is normally 10 workings. We do ask that you allow 28 days before contacting us to enquire about delivery of your order. This allows us to ensure all resources are made available to speed up our service and get items dispatched.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose
We will do our best to get you your items as soon as possible but please allow up 28 days to recieve your items.
All prices are in GBP. Copyright 2012 Glasses 123. Sitemap |
Burberry | Carrera | D&G | Dior | DKNY | Dolce & Gabanna | Emporio Armani | Euroflex | Givenchy | Gucci | Hugo Boss | Icy | Jaeger | LuxoticcaGlasses123 are a family run Liverpool based professional online glasses retailer, our combined experience in the industry is in excess of 70 years and we pride ourselves not only on the quality of our glasses, but our customer service. We are in a constant cycle of self improvement and our biggest motivation is to provide our customers with consistently exemplary service on an ongoing basis. When you visit your local opticians and bawk at the cost of their prescription glasses, We offer cheap designer glasses at prices that should make us your first point of call |
Designer glasses have become a very popular over the past few years, mainly due to quality of the frames compared to the cheap frames you can find in many high street opticians. As a result of the credit crunch people have looked at different ways of buying the major designer brands without spending thousands of pounds. We offer complete glasses from the likes of Gucci, Christian Dior, Hugo Boss, Givenchy, and Prada to name but a few. We also guarantee that our frames will not be found cheaper anywhere else. Our glasses cost up to 80% cheaper than what you would pay in your local opticians.
There are many different choices to consider when trying to decide what specs you should choose. The main factors to be taken into consideration are price, quality and service. Over the last few years many online glasses retailer have sprung up all over the internet offering cheap glasses. This has started a price war to which we have decided to allow the quality of our glasses frames do the talking. We have fully trained and passionate staff waiting to respond to any questions you may have simply call 0151 494 1121. Remember we offer a no quibble money back guarantee which gives you the security of knowing that if you order a pair of cheap specs and are not completely happy with them, we will offer to exchange them free of charge or offer a complete refund no questions asked.
When it comes to buying cheap specs online, the hardest choice is where to start. Your main consideration aside from product should be trust. In order to ensure you feel secure and confident about buying your new glasses from us we do our up most to ensure that everything we do is a transparent as possible. We also believe that there are many high street opticians are giving great service and great products and we will never criticise the importance of their service to the success of our business (after all we can only sell glasses if you have an updated prescription). We simply understand that they have very high expenditures such as fancy shops, sales staff and testing equipment that they must account for when deciding on what to charge you the customer. Although like all businesses we are a commercial organisation, we again, differentiate ourselves from other online glasses retailers with our attention to detail and superior customer focus.
To conclude, when buying your glasses, We should be your first port of call. Our website has an extensive array of information regarding ourselves and all the designer specs. If you cannot find the information you require on our website please call us and one of our professional advisors will be able to answer any further questions you may have or coordinate and facilitate your order. We have also kept the ordering procedure as straight forward and simple as possible. If you for any reason get stuck or would simply prefer to make your order over the phone speaking to a human being we would really love to hear from you. Once again we hope you choose www.glasses123.co.uk to buy your glasses and we guarantee you will not be disappointed with our products and service.
‘Glasses123 the quality online glasses retailer, we promise to ensure you are completely happy with our products and services'
Copyright © 2009 Glasses123
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